ffd77's Privacy Policy
Protecting your personal information is our top priority at ffd77. This policy explains in detail what data we collect, how we use it, and how we keep it secure.
Table of Contents
1. Introduction & Scope
ffd77 operates a safe and reliable online betting and casino platform for users in Bangladesh. This privacy policy applies to all users of the ffd77 website and all related services.
When you register, log in, place bets, or use any service on the ffd77 platform, you voluntarily provide us with certain information. This policy explains how that information is used and protected.
By reading this privacy policy, you will learn: what types of data we collect, why we collect it, how long we retain it, and what rights you have over your data. If you have any questions, you can contact our support team directly.
2. Data Collection
Information You Provide Directly
Information you provide to us yourself:
- Full name and date of birth
- Email address and mobile number
- Payment method details (bKash, Nagad, Rocket, Upay number)
- Documents submitted for identity verification
- Information provided when contacting us via live chat or email
Automatically Collected Information
Information collected automatically while using the platform:
- IP address and device identification data
- Browser type and operating system information
- Date, time and browsing activity on the site
- Login history and session data
- Betting and gaming activity history
- Transaction details and amounts
Cookies & Tracking Technologies
ffd77 uses cookies and similar technologies to improve your browsing experience and monitor site performance. Detailed information about cookies is provided in Section 6.
Third-Party Information
In some cases we may receive information from third parties, such as identity verification agencies or payment processors. This information is used solely for the purpose of securing and verifying your account.
3. Use of Data
ffd77 uses your information only for lawful and specific purposes. We never use your data for unnecessary or unauthorised activities.
Service Operation & Improvement
- Account creation, management and verification
- Providing betting, casino and gaming services
- Processing deposits and withdrawals
- Improving platform performance
- Developing new features and products
Security & Compliance
- Preventing unauthorised access to accounts
- Preventing fraud and money laundering
- Ensuring responsible gaming
- Age verification for 21+
- Meeting regulatory requirements
Customer Support
- Providing 24/7 live chat support
- Resolving issues via email
- Communicating about account-related matters
- Providing information about transactions
Communication & Promotions
- Sending important account notices
- Deposit and withdrawal confirmation messages
- Security-related alerts
- Informing you about relevant offers with your consent
4. Data Sharing
ffd77 does not sell, rent, or disclose your personal information to third parties for commercial purposes. Data is shared only in the following limited cases and with the utmost caution:
Service Provider Partners
Information may be shared with trusted third parties for core service operations such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, technology infrastructure and customer support. These organisations operate under our instructions and in accordance with our privacy standards.
Legal Obligations
Relevant information may be disclosed when required to comply with lawful orders from law enforcement agencies, courts or regulatory authorities. Information may also be provided to relevant authorities for anti-money laundering and fraud detection purposes.
With Your Consent
Before sharing your information for any purpose other than those mentioned above, we will obtain your explicit consent. You may withdraw this consent at any time.
What We Do Not Do
ffd77 never sells your information to advertisers, data brokers or any other commercial entity. Your data is not used for any unauthorised marketing purpose.
5. Data Security
ffd77 follows industry-standard technologies and practices to protect your data. We maintain security measures at both the technical and administrative level.
SSL Encryption
All communications and data transfers on our platform are secured with SSL/TLS encryption. This ensures that no third party can view or tamper with your sensitive information.
Secure Data Storage
Your personal information is stored in encrypted databases. Passwords are secured using industry-standard hashing algorithms — our staff can never view your password.
Access Controls
Access to your data is limited to a small number of authorised staff who require it to deliver services. All access is logged and reviewed regularly.
Continuous Monitoring
Our security team monitors systems 24/7. When suspicious activity is detected, automated alerts are triggered and immediate action is taken.
Regular Audits
Our security systems are tested regularly through independent audits. Any vulnerabilities identified are resolved promptly.
Your Role
You can also play a part in keeping your account secure — use a strong password, do not share your login details with anyone, and notify our support team immediately if you suspect any unauthorised activity.
6. Cookies Policy
Cookies are small text files stored on your device that help improve your website experience. ffd77 uses the following types of cookies:
Essential Cookies
These cookies are essential for the core functionality of the platform. Login sessions, security tokens and core platform features depend on them. They cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences and settings, such as language or layout preferences. They make your experience more personalised.
Analytics Cookies
These cookies are used to understand site usage patterns and improve the quality of our services. The data collected is anonymised and aggregated.
Cookie Management
You can control or delete cookies from your browser settings. However, please note that disabling essential cookies may prevent some important platform features from working.
7. Data Retention
ffd77 retains your data only for as long as necessary. The retention period depends on the type and purpose of the data:
- Account Information: For as long as the account is active and for the legally required period after it is closed.
- Transaction Records: For the period required by financial and regulatory obligations.
- Communication History: For as long as necessary to improve customer support quality and resolve disputes.
- Cookies & Session Data: Automatically deleted at the end of a session or upon expiry of the set period.
- Identity Verification Documents: After verification is complete and for as long as required to meet legal obligations.
After the set retention period, your data is securely deleted or anonymised.
8. Your Rights
ffd77 believes every user should have meaningful control over their own data. Your rights are detailed below:
Right to Access
You may request a copy of the information we hold about you at any time. We will provide it within a reasonable timeframe.
Right to Rectification
If any of your stored information is incorrect, you may request a correction. Maintaining accurate and up-to-date information is in our interest as well.
Right to Erasure
In certain circumstances you may request that your data be deleted. However, some data may need to be retained for a specific period due to legal obligations.
Right to Object to Processing
In some cases you may object to a specific use of your data, particularly in relation to marketing communications.
Right to Data Portability
You can request that your information be provided in a structured, commonly readable format.
Right to Withdraw Consent
For any processing of information based on your consent, you may withdraw that consent at any time.
To exercise any of the rights mentioned above, please contact our support team. We will verify your request and respond within a reasonable time.
9. Protection of Minors
ffd77 is an adults-only platform and strictly enforces a 21+ age limit. We do not knowingly collect any personal information from anyone under the age of 21.
We verify age during the registration process. If a user is found to be under 21, their account is cancelled and any collected information is deleted immediately.
If you believe a minor has registered on our platform, please notify our support team right away.
21+ For persons aged 21 and above only.
10. Changes to the Policy
ffd77 reserves the right to change, add to, or revise this privacy policy as needed. This policy may be updated due to platform improvements, the addition of new services, or legal requirements.
For significant changes, we will notify you by email or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated policy.
We recommend that you visit this page regularly to stay informed about the latest policy.
11. Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact the ffd77 support team. We provide assistance in both Bengali and English.
Available 24/7 — for instant support
[email protected]
When submitting a privacy-related request, please use your registered email address and clearly state the subject of your request.